Our membership is open to individuals and families who are experiencing food insecurity or financial hardship. We welcome people from all backgrounds, including those on benefits, low-income workers, students, seniors, and anyone facing temporary financial difficulties. Our application process is confidential and designed to be as simple and dignified as possible.

You can apply by visiting our store, calling us at 07566259064, or filling out our online form. We'll need some basic information about your household and current situation. Our team will review your application with complete confidentiality and get back to you within 48 hours. We're here to help make the process as easy as possible.

Membership starts from £10 per month. This small contribution helps us maintain our services and keep prices low for all members. We believe in making quality food accessible while ensuring the sustainability of our community initiative. Payment plans and support are available for those who need assistance.

Members typically save 30-50% compared to regular supermarket prices. For an average family, this means savings of £80-120 per month on groceries. The exact savings depend on what you buy, but all our products are significantly discounted while maintaining high quality standards.

We operate on a fair-share basis to ensure all members have access to products. There are reasonable limits on certain high-demand items, but these are generous and designed to meet typical household needs. Our team can discuss your specific requirements and help you plan your shopping.

We have many ways to get involved: helping customers in the store, stocking shelves, sorting donations, assisting with workshops and events, administrative tasks, fundraising activities, and community outreach. We also need people with specific skills like cooking instruction, financial advice, or IT support.

We ask for a minimum commitment of three days a week for 6-12 hours total. This helps us maintain consistency in our service and allows volunteers to really get to know our community. We understand life can be busy, so we work around your schedule to find the best days and times that work for you. What matters most is your enthusiasm to help and commitment to our members.

For store positions, no special skills are required - just a friendly attitude and willingness to help. However, for community hub roles, we do look for people with relevant experience and skills. We provide full training for all volunteer roles. If you have professional skills you'd like to share (cooking, counseling, accounting, etc.), that's wonderful, but enthusiasm and kindness are the most important qualifications for store volunteers.

Interested parties can apply their interest online, can call, or visit in person to fill out an application. We'll have a friendly chat about your interests and availability. For certain roles, we may need a DBS check. The whole process usually takes 1-2 weeks.

Absolutely! We welcome corporate volunteer days, school groups, community organizations, and friend groups. Group volunteering is a great team-building activity and makes a big impact. We can arrange special projects and activities for groups of any size.